If you’re using a Wi Fi network to set up your new Kobo Arc, you may experience a temporary problem caused by the Wi Fi network connection. There are some easy solutions that usually fix the problem, described below.
Step 1: Re-try the step that failed
If your Kobo Arc won’t complete a step, tap the Back arrow at the bottom of the screen and start the step again.
Step 2: Reconnect with your Wi Fi network
If you’ve tried to complete a step again or tried setup again and still have a problem, you can try to reconnect to your Wi Fi network or connect to a different Wi Fi network.
Note: You should use a network with a reasonably strong signal for setup – look for networks that show at least three black bars in the Connection Strength icon in the Available Networks list: .
To reconnect to a Wi Fi network, or to join another Wi Fi network:
- Tap Back at the bottom of the screen until you are back on the Welcome screen.
- Tap Next.
- Select your Wi Fi network, or select another network.
- If necessary, enter the network password.
- Tap Join.
- Complete the remaining steps for setup.