How do I troubleshoot Kobo Desktop problems?

Kobo Desktop Troubleshooting

The Kobo Desktop is a computer program and, as such, problems should be approached as you would any other computer application issue. Try the following:

  • Close the program and then launch it again
  • Reboot your computer

Resolving Kobo Desktop sign in issues

If you are continually being returned to the Kobo store home screen after you sign in, your Kobo Desktop installation may be corrupted.

To solve this problem:

  1. Uninstall the application.
  2. Restart your computer.
  3. Download and install Kobo Desktop.
  4. Launch the application.

If none of these resolve your issues, please open a ticket with Customer Care.


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