What to do if your computer won't see your Kobo eReader

If you connect your eReader to your computer and tap Connect, but your computer doesn't see your eReader, here are some other things you can try:

1. Make sure the USB cable is properly connected to both your eReader and your computer.
2. If you were using a USB hub, try connecting your eReader directly to your computer (try connecting without the hub).
3. Try using another USB port.
4. Try using another micro USB cable.
5. Restart your computer.